Job Description
**Responsibilities**:
- Supervises a medium team of support staff that operates a control desk supporting a department within the organization (typically up to 25).
- Addresses and resolves exceptional/unusual situations.
- Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, staffing etc.
- Impacts the team and closely related work teams by influencing decisions through advice or facilitating services; accountable for end results. Developed communication to exchanges ideas and potentially complex/sensitive information. May act as backup for manager.
**Qualifications**:
- 2-5 years relevant experience
- Basic to intermediate level experience in a related role with previous people management experience Basic workforce analysis and reporting skills
**Education**:
- Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other ...
- Supervises a medium team of support staff that operates a control desk supporting a department within the organization (typically up to 25).
- Addresses and resolves exceptional/unusual situations.
- Evaluates subordinates' performance and makes recommendations for pay increases, promotions, terminations, staffing etc.
- Impacts the team and closely related work teams by influencing decisions through advice or facilitating services; accountable for end results. Developed communication to exchanges ideas and potentially complex/sensitive information. May act as backup for manager.
**Qualifications**:
- 2-5 years relevant experience
- Basic to intermediate level experience in a related role with previous people management experience Basic workforce analysis and reporting skills
**Education**:
- Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other ...
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