Workforce Controller: Real-Time Scheduling & Analytics

A leading telecommunications provider is looking for a Data Analyst based in Kuala Lumpur. The role involves performing root cause analysis, designing scheduling systems, and monitoring performance metrics. Candidates should possess a Bachelor's degree preferably in Applied Science (Statistics) and demonstrated analytical skills. Familiarity with tools like Microsoft Excel and Work Force Management is essential. The position requires adaptability and the ability to thrive in a fast-paced environment, including shift hours.
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