Workforce Coordinator

Workforce Coordinator – Events & Security
(WA-Based, National Operations)

Location: Perth, Western Australia

Employment Type: Full-time, Monday–Friday (flexible rosters to suit industry and applicant needs)

We are seeking an organised and proactive Workforce Coordinator to support large-scale event and security operations nationwide. Based in WA, you’ll coordinate up to 350 staff per day across concerts, festivals, sporting events, venues, and static security sites. This is a hands‑on role where you’ll manage rostering, scheduling, and staff support across multiple states.

Key Responsibilities

• Rostering and scheduling shifts for event and security staff across multiple sites operating 24/7.
• Allocate staff based on qualifications, licences, fatigue management, and operational needs.
• Act as a key point of contact for up to 850+ staff across multiple platforms.
• Provide onboarding support to new staff, including inductions and pre‑event briefings.
• Increase staffing engagement through clear communication and proactive support.
• Maintain and manage staff databases and compliance documentation.
• Monitor and respond to a shared inbox and staff queries.
• Respond quickly to last-minute changes, call‑outs, and event-driven staffing demands.
• Assist with post‑event attendance tracking, reconciliations, reporting, and general administrative or ad‑hoc tasks.

Skills & Experience

Essential:

• Experience using web‑based rostering/scheduling systems.
• Strong computer skills, especially Microsoft Office Suite.
• Familiarity with web‑based messaging platforms.
• Ability to work independently and as part of a team.
• Excellent multitasking, time management, and ability to meet deadlines.
• Strong customer service, communication, and listening skills.
• Experience providing onboarding support to new staff.
• Ability to improve staff engagement through clear communication and proactive support.

Desirable (not essential):

• Experience or knowledge of the security or event management industries.

Work Arrangement

• Full‑time, Monday–Friday role.
• Flexible rosters to accommodate industry demands and staff needs.
• WA-based, with exposure to national events and operations.

Diversity & Eligibility

• We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQIA+ applicants, and individuals from diverse backgrounds.
• No recruitment agencies — only direct applications considered.
• Applicants must have full working rights in Australia.