Job Description
The Workforce Management Analyst I is responsible for forecasting, scheduling, reporting and real time management of telephonic/voice, e-mail and chat operations for various teams in REPH and offshore business unit partners. S/he will analyze workforce metrics, trends/patterns and resource alloca...
Apply for this Position
Ready to join Reed Elsevier Shared Services (Philippines) Inc Company? Click the button below to submit your application.
Submit Application