Job Description

A leading customer service provider in Quezon City is seeking a Workforce Manager to ensure adequate staffing and meet key performance indicators (KPIs). The role includes managing training plans, participating in client discussions, and overseeing reporting structures. Ideal candidates will have 5-8 years of experience in workforce management, strong communication and analytical skills, and a bachelor's degree in a related field. This is an essential leadership position within a dynamic setting.
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