Job Description
**Sobre Conduent**:
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Descripción del trabajo**:
The Real Time Analyst is the person responsible for the centralized tasks of Adherence & Attendance monitoring and managing productivity and attitude of the CSR’s for assigned projects or sites. The position is hierarchically located under a Supervisor WFM Shared Production Center.
**Job Description**:
The purpose of the position is to handle centralized tasks of schedule adherence, attendance and real time productivity.
Key task & result areas:
- Processing and approval (in consultation with WFM Intraday Management) of tickets and requ...
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Descripción del trabajo**:
The Real Time Analyst is the person responsible for the centralized tasks of Adherence & Attendance monitoring and managing productivity and attitude of the CSR’s for assigned projects or sites. The position is hierarchically located under a Supervisor WFM Shared Production Center.
**Job Description**:
The purpose of the position is to handle centralized tasks of schedule adherence, attendance and real time productivity.
Key task & result areas:
- Processing and approval (in consultation with WFM Intraday Management) of tickets and requ...
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