Workforce Manager

Job Description

iFIT’s vision is to create the world's most holistic health and fitness platform, integrating all elements of health - physical fitness, mental health, nutrition and active recovery - into a seamless interactive experience. We develop proprietary software that learns and adjusts to the habits of each person as it delivers immersive content that guides them on their individual fitness journey.

We are currently seeking an ambitious pace-setter to join our team as a Workforce Manager working remotely within the Western US. Regular travel to Utah will be required for this position.

The Workforce Manager will play a critical role in ensuring the efficient operation of our contact center by effectively managing workforce planning, scheduling, and forecasting. This individual will be responsible for developing and implementing strategies to optimize staffing levels, maximize resource utilization, and maintain service leve...