Workforce Planner - Operations, Sorting Center, SPX Express (Silangan, Calamba Laguna)

SPX Express Manila, National Capital Region, Philippines

Job title

Workforce Planner - Operations, Sorting Center, SPX Express (Silangan, Calamba Laguna)

Responsibilities

• Responsible for ensuring strategic goals are met through forecast modeling, capacity planning, collaboration and effective communication while ensuring forecast alignment with strategic goals
• Responsible for the overall oversight of WFM tasks and strategies to include Forecasting and capacity planning, Scheduling, and Real-time monitoring.
• Interface with leaders to understand the fast-changing business needs and make updates where necessary
• Lead projects and improvements to drive efficiencies in the team
• Coordinates with third-party partners on the headcount requirements and monitors agency performance and compliance

Requirements

• Graduate of any Bachelor’s Degree
• Preferably with prior ...