Job Description

A technology solutions company in Barcelona seeks a Workforce Specialist to forecast staffing needs and manage schedules for Customer Service operations. The ideal candidate has 3-4 years of relevant experience, professional fluency in English and Spanish, and a Bachelor's degree. Responsibilities include analyzing performance metrics and defining KPIs to improve service delivery. The role offers flexible working arrangements and comprehensive benefits, fostering an innovative work environment. Apply now for an exciting career opportunity!
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