Workforce Planning Specialist

It's a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

Are you a master of rosters, a data-driven decision maker, and passionate about optimising workforce performance? Reporting into the Workforce Planning Lead, Medibank is looking for a Workforce Planning Specialist to help us deliver exceptional customer experiences in the moments that matter most.

A key part of this role will be to collaborate closely with our forecasting specialists and frontline leaders to create and manage rosters, balance real time resourcing against incoming demand and identify insights and trends that support continuous optimisation.

Work in partnership with specialised teams across multiple channels (Voice, Digital, Face...