Workforce Software (WFS) Solution Architect

Job Title:

WorkForce Software (WFS) Solution Architect

Job Summary: 

Next Generation, Inc., an Equal-Opportunity Employer, is seeking a skilled WorkForce Software (WFS) Solution Architect to lead the design, configuration, and implementation of time, attendance, and labor scheduling solutions using the WorkForce Software platform, for a hybrid role. The ideal candidate will have a deep understanding of workforce management processes and a proven track record of delivering scalable and optimized WFS solutions for global organizations.

Job Responsibilities:

• Lead the architectural design and end-to-end implementation of WorkForce Software (EmpCenter, WorkForce Suite) solutions.
• Partner with HR, Payroll, Operations, and IT stakeholders to gather business requirements and translate them into technical specifications.
• Design scalable, configurable, and efficient WFS solutions that align with organizational needs and compliance requirements.
• Configure and customize WFS modules including Time & Attendance, Absence Management, and Advanced Scheduling.
• Provide oversight and guidance to implementation teams and serve as the primary liaison with WorkForce Software support.
• Ensure system integration with other platforms such as ERP, Payroll (e.g., SAP, Oracle, ADP), and HRIS systems (e.g., Workday, SuccessFactors).
• Lead or contribute to testing strategies including system integration testing (SIT), user acceptance testing (UAT), and go-live readiness.
• Maintain documentation including solution designs, configuration specifications, and technical integration flows.
• Advise on best practices and stay current with product updates, roadmap changes, and workforce management trends.

Job Requirements:

• Bachelor's degree in Information Systems, Computer Science, HR Technology, or related field.
• 7+ years of experience in IT or HR technology roles with at least 3–5 years focused on WorkForce Software solution design and implementation.
• Strong functional knowledge of workforce management processes (time tracking, scheduling, leave management, compliance).
• Experience integrating WFS with ERP, payroll, and HR systems.
• Hands-on experience with WFS configuration tools and rules writing (pay rules, accruals, interfaces).
• Familiarity with database queries (e.g., SQL) and middleware/integration platforms.
• Experience working in a global environment with complex union, labor law, and compliance requirements.
• Excellent communication, stakeholder management, and project leadership skills.

Preferred Skills:

• WorkForce Software certifications.
• Experience with Agile/Scrum project methodologies.
• Exposure to labor regulations like FLSA, FMLA, and GDPR.
• Experience with cloud-based HR ecosystems (Workday, SuccessFactors, Oracle HCM).

Job Benefits:

• Competitive FTE salary range based on experience, education, and geographical location of $135,000 - $155,000 USD base salary.
• Benefits for full-time employees include:
  • Paid time off
  • Medical insurance
  • Dental plan
  • Vision plan
  • Life insurance
  • STD/LTD Disability
  • Paid holidays