Job Description
ABOUT THIS ROLE
As a Working Student on the Customer Care Operations team, you’ll be working closely together with our Frontline Operations Team, Back Office Team and our Vendor Partners around the world. You will be part of a highly motivated team in which having fun is just as important as helping our Partners in their daily tasks.
ABOUT YOU
You will be a key contributor to delivering exceptional customer service and support.
As a Working Student - Customer Care, you will...
- Respond to customer support letters and general inquiries
- Organize customer paperwork and correspondence
- Collaborate with internal stakeholders to resolve customer issues
- Assist in implementing and improving customer care processes
- Support the tasks of our Vendor Managers, including data analysis and reporting
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