Job Description

Job Description: Workplace Ambassador

Department: Facilities Management - Workplace Services

Reports To: Workplace Manager

Position Overview

We are seeking dynamic Workplace Ambassadors to serve as the face of workplace experience, managing soft services operations and ensuring exceptional employee experiences across locations. This role requires customer-focused professionals who can seamlessly operate between both sites, acting as the primary point of contact for employees while coordinating various soft services to create a world-class workplace environment.

Key Responsibilities

Employee Experience & Engagement.

Serve as primary point of contact for employees across workplace services.

Provide exceptional customer service and resolve employee queries promptly.

Proactively engage with employees to understand needs and gather feedback.

Support new employee onboarding and workplace orientation.

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