Workplace Operations Manager | SGD 5500/Month

Salary: $4,800 – $5,500 per month + performance bonus
Location: Serangoon North
Contract Duration: 2-year contract (renewable)

Job Overview

Singtel is seeking an experienced Community Manager to serve as the key liaison between internal staff, stakeholders, and service partners. This role focuses on workplace operations, stakeholder coordination, and community engagement to ensure smooth daily operations and timely resolution of issues.

Key Responsibilities

• Act as the primary liaison between staff and the organisation, ensuring effective communication and issue resolution
• Build strong relationships with staff and address feedback or concerns promptly and professionally
• Maintain records for expenses, services, and operational matters
• Coordinate and support training sessions, drills, and exercises (TTX/GDX) with internal teams and external agencies (e.g. Police, SCDF, IMDA)
• Work closely with the Managing Agent and appointed contractors to resolve operational and facilities-related issues
• Manage corporate mail and general administrative coordination
• Oversee vending machine replenishment, vendor coordination, and payment matters
• Support project management and implementation activities, ensuring stakeholders are kept informed of progress
• Handle community-related issues and conflicts tactfully and diplomatically
• Manage and monitor the facilities feedback platform, coordinating resolutions with relevant parties
• Coordinate with the Security Manager on event arrangements and vendor access
• Track, follow up, and close user feedback tickets with proper documentation

Requirements

• Minimum 2–3 years of relevant experience in community management, facilities operations, workplace services, or a similar role
• Strong communication and stakeholder management skills
• Ability to manage multiple tasks and resolve issues efficiently
• Comfortable coordinating with vendors, contractors, and external agencies

Tan Wen Sin (R
RecruitFirst Pte Ltd (E.A. 13C6342)