Job Description
Position Overview
This individual will be a key part of the Workplace Tools and Automation Team. The primary focus will be to drive automation initiatives, develop robust reporting mechanisms, and create custom tools tailored to the organization’s evolving needs with a focus on Service Now customization and integrations. Collaboration is essential to this role, as you will work closely with peer teams and various business representatives to deliver solutions aimed at enhancing both organizational efficiency and user experience.
Key Responsibilities
- End-to-end delivery of Service Now catalog requests, ensuring Business Requirements (BRQ) documents are kept up-to-date, and providing support for any incidents or enhancements to the service in support of automation goals.
- Participate in Code review, Code releases and weekly development huddles in coordination with the Service Now Development Team
- Perform thorough testing of your supported Service Now services during ea...
This individual will be a key part of the Workplace Tools and Automation Team. The primary focus will be to drive automation initiatives, develop robust reporting mechanisms, and create custom tools tailored to the organization’s evolving needs with a focus on Service Now customization and integrations. Collaboration is essential to this role, as you will work closely with peer teams and various business representatives to deliver solutions aimed at enhancing both organizational efficiency and user experience.
Key Responsibilities
- End-to-end delivery of Service Now catalog requests, ensuring Business Requirements (BRQ) documents are kept up-to-date, and providing support for any incidents or enhancements to the service in support of automation goals.
- Participate in Code review, Code releases and weekly development huddles in coordination with the Service Now Development Team
- Perform thorough testing of your supported Service Now services during ea...
Apply for this Position
Ready to join The Hartford? Click the button below to submit your application.
Submit Application