Workshop Advisor/Controller

Smart AVR is a fast-growing, Australia-wide automotive service provider with multiple workshops across the country. Due to continued growth at our Nerang site , we are seeking an organised, proactive Workshop Advisor / Controller to become a key part of our team.

About the Role

This is a hands‑on, fast‑paced role that sits at the heart of our workshop operations. You will be the main point of contact between customers, technicians, and management, ensuring the smooth daily running of the workshop.

Key Responsibilities

Answering and managing incoming phone calls and customer enquiries

Booking vehicles in for servicing, repairs, and diagnostics

Preparing job cards, allocating work, and scheduling technicians’ daily workloads

Coordinating workflow to ensure jobs are completed efficiently and on time

Invoicing completed jobs and processing payments

Liaising with technicians regarding job progre...