Workshop Manager

Position : Workshop Manager
Location : South Perth
Salary : Up to $150,000 + Company Vehicle
Employment Type : Full-Time

Company Overview

A rapidly expanding truck and tanker repair workshop in South Perth is seeking an experienced Workshop Manager to lead its growing operations. With a commitment to delivering top-quality repairs and services, this business values leadership, efficiency, and a strong team environment.

Role Summary

As the Workshop Manager, you will oversee all daily operations, staff management, and strategic planning within the workshop. This role is entirely off-the-tools, focusing on people leadership, workflow management, customer satisfaction, and financial performance. A background in mechanics is desirable for technical understanding, but the core function is operational and administrative management.

Key Responsibilities

• Hire, train, and mentor technicians and support staff.
• Coordinate rosters, manage performance, and set clear productivity targets.
• Foster a culture of safety, quality, and continuous improvement.

Operational Oversight

• Supervise repair and maintenance schedules for trucks and tankers, ensuring timely workflow.
• Enforce compliance with industry standards, health, and safety regulations.
• Oversee resource allocation (equipment, parts, and tools) to maximize efficiency.

Customer & Stakeholder Relations

• Maintain strong customer relationships by ensuring excellent service and communication.
• Coordinate with suppliers and external vendors on parts procurement and service contracts.
• Handle client escalations and feedback to improve workshop processes.
• Work with management on budgeting and forecasting.
• Monitor costs and seek areas for operational cost‑saving measures.
• Track KPIs, generate performance reports, and present updates to senior management.

Quality Control

• Implement quality assurance measures and best practices.
• Ensure all repairs and services meet or exceed industry standards.
• Conduct regular safety and quality audits.

Qualifications & Experience

• Mechanical Background : Trade qualification or hands‑on experience as a mechanic (truck or heavy vehicle experience strongly preferred).
• Leadership Experience : Prior supervisory or management experience in an automotive, trucking, or heavy equipment workshop.
• Operational Management : Proven track record in managing budgets, rosters, and workshop efficiencies.
• Compliance & Safety : Strong understanding of OH&S regulations and compliance requirements.
• Communication Skills : Excellent verbal and written communication for staff management and customer interaction.
• Computer Literacy : Comfortable using workshop management systems, spreadsheets, and reporting tools.

What We Offer

• Competitive Salary : Up to $150,000 (commensurate with experience).
• Vehicle : Company vehicle provided for business and limited private use.
• Professional Growth : Opportunities for career advancement in a fast-growing operation.
• Supportive Environment : Collaborative work culture that values initiative and results.