Workshop Manager

Workshop Manager

Location: Romford
Company: Mastertec

About the Role

Mastertec is a long-established, 5-star rated independent garage with a strong local reputation built over more than two decades. We take pride in offering high-quality workmanship, exceptional customer service, and a modern, well-equipped environment for both our staff and customers. We are now looking for an experienced Workshop Manager to join our team and help lead our busy workshop and reception area.

Key Responsibilities

• Manage the daily operations of the workshop and reception
• Support, guide, and assist the technician team using your technical background
• Communicate clearly with customers and provide excellent service
• Plan, manage, and prioritise job flow to maintain efficiency
• Ensure high standards of workmanship and customer care are consistently met
• Contribute to a positive team culture and profess...