xStack Technical Account Manager-Mexico City, Mexico

Standardized Operations and Maintenance

• Maintain the stability of customer cloud platforms through risk governance, product change upgrades, and fault emergency response.
• Continuously optimize resources and performance to help customers improve cloud usage efficiency.
• Drive continuous improvement in cloud product O&M capabilities from a user perspective, reduce the complexity of cloud platform maintenance, and enhance customers' self-maintenance capabilities.

Standardized Delivery

• Develop project integration plans and implement standardized delivery processes, identifying and mitigating technical risks prior to implementation.
• Establish deliverability standards for cloud computing, big data, AI, and other products; drive quality development and standardization of data center systems; continuously enhance product serviceability and quality; and be responsible for building knowledge bases, delivery tools, optimizing deli...