Year-Round Digital Ops Support Intern

Required to assist computer system users, control and monitor incident management activities, document and implement technical procedures and solutions, and confer with management as needed.

Successfully conducts follow-ups to ensure incident resolution and/or service requests are completed to user satisfaction.

Develops effective relationships with users and other IT team members to enhance the timeliness and effectiveness of technology solutions.

Ensure that asset management processes and procedures are strictly followed, and that hardware and software inventories are properly maintained and accurate.

Participate in the development of standards and process improvements, striving for continual improvement and industry best ...