Z Scaler Technical Support

Job Requirements Core responsibilities Incident and problem management Act as the escalation point for Zscaler-related issues perform root cause analysis and ensure timely resolution of complex security networking and performance problems Infrastructure management Manage and support the Zscaler security infrastructure including Zscaler Internet Access ZIA and Zscaler Private Access ZPA o ZPA Application Access Manage application segments and segment groups to define and control user access to private internal applications Manage and update Proxy Auto-Configuration PAC files after seniors review including all exceptions and redirection configurations Support On-Prem PSE Proxy servers ZIA Traffic Control Configure Cloud App Control and URL filtering policies to govern web and SaaS application access Identity Integration Integrate the Zscaler platform with an identity provider IdP for user authentication and automated provisioning via standards like SAML...