Job Description

Position: Zendesk Specialist

Location: Hyderabad (4 Days Work from Office)

Experience: 7+ Years

Employment Type: Full-time

Email ID for CV sharing: [HIDDEN TEXT]

Purpose of the Job:

The Zendesk AI Specialist supports the execution of the platform's strategic roadmap by managing the implementation of workflows, maintaining platform functionality, and ensuring seamless integration of Autonomous AI Agent capabilities. This role emphasizes operational excellence and user satisfaction through optimized configurations and responsive problem-solving.

Core Responsibilities:

Workflow Implementation

  • Configure and implement workflows as directed by the Zendesk Architect to meet business requirements.
  • Leverage Autonomous AI Agent capabilities to enhance automat...

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