Job Description

A global technology company is seeking an Escalation Engineer to resolve complex customer issues. You'll investigate escalations, manage their lifecycle, and collaborate with internal teams to ensure timely resolution. Ideal candidates will have 3-5 years' experience in technical support or system reliability engineering, a deep understanding of Zero Trust principles, and excellent communication skills. This position is based in Cainta, Rizal, Philippines, and supports a diverse and inclusive work environment.
#J-18808-Ljbffr

Apply for this Position

Ready to join Cloudflare? Click the button below to submit your application.

Submit Application