Zoho CRM Plus Specialist

Overview

We are seeking a highly skilled Zoho CRM Plus Specialist to manage, optimise, and enhance our Zoho ecosystem. The ideal candidate has deep technical expertise across Zoho CRM Plus applications and can translate business needs into efficient workflows, automations, and integrations. This role is critical in supporting our sales, marketing, operations, and customer service teams through effective system configuration and data-driven insights.

Key Responsibilities

Zoho System Administration & Optimisation

• Manage, configure, and maintain Zoho CRM Plus applications (CRM, Desk, Campaigns, Projects, Analytics, SalesIQ, Social, and Flow).
• Customise modules, fields, layouts, views, workflows, automations, scoring rules, and validation rules.
• Optimise system performance, user experience, and data flow across the Zoho suite.

Process Design & Automation

• Develop automat...