Job Description

1. Zoho Customization Specialist: a. Customizing Zoho products (CRM, Creator, Books, Projects, etc.) to align with business needs. b. Creating and modifying workflows, layouts, and fields in Zoho applications.

2. Zoho Integrator: a. Integrating Zoho products with third-party applications using APIs. b. Setting up and managing seamless data flows between systems.

3. Application Developer: a. Building custom applications using Zoho Creator. b. Developing automation scripts and workflows using Deluge (Zoho's scripting language).

4. Support Analyst: a. Troubleshooting issues in Zoho products and implementing fixes. b. Providing technical support to end users.

5. Business Analyst: a. Collaborating with stakeholders to gather requirements and understand business processes. b. Translating business needs into Zoho configurations and customizations.

6. Data Manager: a. Handling data migration to or from Zoho applications. b. Ensuring data integrity and security during system updates and changes.


Qualifications:

Bachelor's degree in Business, Information Technology, or a related field.

Proven experience with Zoho CRM and Zoho Creator.

Strong understanding of CRM best practices and data management. Proficiency in scripting (Deluge, if applicable) and integration techniques.

Excellent problem-solving and analytical skills.

Strong communication and interpersonal skills.

Preferred Skills: Experience in project management or agile methodologies.

Familiarity with other Zoho products (e.g., Zoho Books, Zoho Projects). Certifications in Zoho CRM or Creator are a plus.

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