Job Description

We are looking for a motivated and goal-oriented Zoho Sales Account Manager to join our Zoho Solutions Department.

In this role, you will manage the entire Zoho sales cycle — from lead generation and qualification to deal closure and client handover.
You will act as a trusted advisor to clients, helping them identify the right Zoho solutions, prepare proposals, and deliver a seamless sales experience.

The ideal candidate is passionate about B2B SaaS sales, experienced with Zoho applications, and capable of managing multiple deals while maintaining outstanding CRM discipline.

Responsibilities

Sales & Pipeline Management

  • Manage the full sales lifecycle: lead generation, qualification, demo, proposal, negotiation, and closing.

  • Conduct discovery meetings to understand client needs, challenges, and goals.

  • Create tailored proposals and commercial offers using Zoho CRM and Zoho Sign.

  • Update and manage all leads, contacts, and deals in Zoho CRM daily.

  • Maintain accurate deal stages, next actions, and follow-up schedules.

  • Meet and exceed monthly and quarterly sales targets.

Client Interaction

  • Act as the primary point of contact during the sales phase.

  • Communicate professionally and consistently with clients following Pinerium’s communication standards.

  • Conduct product presentations and demos to showcase Zoho solutions’ value.

  • Prepare detailed handover notes and conduct internal transfer meetings with Account Management teams.

Collaboration & Reporting

  • Collaborate with Marketing on campaigns and events to generate quality leads.

  • Submit weekly and monthly activity and performance reports.

  • Share client feedback and market trends with management for continuous improvement.

CRM, Compliance, and SOP Adherence

  • Maintain complete CRM hygiene and follow naming, logging, and SLA standards.

  • Document all communications and client actions in Zoho CRM.

  • Participate in regular sales audits and compliance reviews as per SOP guidelines.



Requirements

  • Education: Bachelor’s degree in Business, Marketing, or IT (or equivalent experience).

  • Experience: Minimum 2 years in software or SaaS solution sales, preferably with Zoho products.

  • Proven success in B2B sales, client-facing roles, or CRM solution selling.

  • Strong understanding of the Zoho ecosystem (CRM, Books, Desk, Projects, Creator, etc.).

  • Excellent presentation, communication, and negotiation skills (Arabic & English).

  • Ability to work cross-functionally with presales teams.

  • Strong organizational and time management skills with attention to detail.

  • Familiarity with Zoho CRM, Zoho Meeting, Zoho WorkDrive, and related platforms.

  • High energy, self-motivated, and results-driven personality.

  • Candidate must have their own laptop.

  • Must be a non-smoker (all types).


  • Benefits

    • Attractive salary package and sales commissions.

    • Medical and social insurance coverage.

    • Continuous Zoho training and certification through Pinerium Academy.

    • Work with an official Zoho Premium Partner.

    • Supportive and innovative work culture focused on growth and collaboration.

    • Career advancement opportunities in the Zoho Solutions Department.


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