Job Description
- Claims operations
- Claims settlement TAT
- Claim Settlement Ratio
- Efficiency ratio, etc.;
- Track deviations against set targets and identify reasons for deviations
- Closely monitor and control the high ageing open claims, including co-insurance claims
- Review the reserve revisions for Non Motor claims in the zone
- Enter into a discussion and negotiation with the surveyor and the client in order to obtain his consent and release payment accordingly
- To keep liaison with other departments
- Co-ordinate with Surveyor/Investigator
- Recommend head office to empanel service provider, after taking market feedback.
- Appoint appropriate surveyor and other service providers to carry out survey and assessment of loss, of reported claims.
- Monitor claims assessment and inspection conducted by surveyors in alignmen...
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