Zone Manager

Position Summary

Zone Managers are leaders that drive sales, service, and operational excellence in the location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards, and provide overall Zone supervision during assigned shifts.

Position Requirements

• Demonstrate selling experience in a fast paced, service oriented retail setting
• Demonstrated ability to greet, sell, and thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations
• Offer customers promotional products and services
• Be able to resolve customer service issues and elevate as required
• Create and maintain good working relationships with fellow associates...