Zuora developer

Job Description Summary

A Zuora Product Support (or Technical Support Engineer) role involves providing expert technical assistance to clients, troubleshooting billing/subscription issues, and resolving bugs via tickets, chat, or phone. Key requirements include 2+ years of experience with the Zuora platform (billing, CPQ, workflows), strong SQL/API knowledge, and expertise in Order-to-Cash (O2C) processes

Job Description

Key Responsibilities

Customer Support: Provide rapid, accurate, and high-quality analysis of production issues to ensure customer satisfaction.

Troubleshooting & Resolution: Diagnose, reproduce, and resolve technical issues within Zuora Billing, Revenue, and Payments.

Technical Expertise: Act as a subject matter expert on Zuora functionality, including Product Catalog, Bill Runs, Payment Runs, and API integrations.

Workflow & API Management: Configure and troubleshoot Zuora Workflows, R...